What kind of WordPress issues can you fix?
We handle everything from theme and plugin conflicts, broken layouts, and login issues to more complex bugs, speed problems, and security vulnerabilities. If it’s WordPress-related — we can fix it.
Do I need to sign a long-term contract?
Not at all. We offer flexible one-off fixes as well as monthly maintenance packages. No contracts, no pressure — just expert support when you need it.
What’s included in your maintenance packages?
Our maintenance plans include regular updates, backups, uptime monitoring, security scans, performance optimisation, and priority support. We can also tailor packages to fit your needs.
Can you help me migrate my site to your hosting?
Yes! We provide free website migration when you sign up for our managed hosting service. We’ll move your site with zero downtime and no stress.
Will my website be safe with you?
Absolutely. We use secure hosting environments, firewalls, malware scans, and daily backups to protect your site. Your website’s security is our top priority.
I have a custom-built theme. Can you still help?
Yes — we’re experienced with custom themes and complex WordPress setups. We’ll assess your site and provide tailored support for any theme or build.
What makes managed hosting different from regular hosting?
Managed hosting means we take care of everything — from server performance to WordPress updates and security. You get faster load times, better reliability, and full support from our team.
What if I only need a one-time fix?
No problem! We offer affordable one-off WordPress fixes for bugs, errors, and other issues. Just submit a support request and we’ll take it from there.
Do you offer support for WooCommerce websites?
Absolutely. We support WooCommerce stores including bug fixes, plugin issues, checkout problems, and performance improvements. We know how important uptime is for eCommerce.
What happens if my site gets hacked?
If you’re on one of our maintenance plans, we include malware scanning and cleanup. If you’re not on a plan, we offer emergency support to remove malicious code and restore your site safely.
Do you work with agencies or developers?
Yes! We offer white-label and behind-the-scenes WordPress support for agencies, freelancers, and dev teams. Let us handle the technical side while you focus on your clients.
Will you provide a report of the work you’ve done?
Definitely. For one-off fixes and monthly clients, we provide a clear summary of the work completed — so you always know what’s happening behind the scenes.
Can you help with SEO issues?
While we focus on WordPress performance and tech fixes, we can support basic technical SEO improvements like site speed, structured data, image optimisation, and clean code structures.
What payment methods do you accept?
We accept all major credit/debit cards and PayPal for our subscription services, you can also set up automatic monthly payments such as standing orders through your bank.